• Site Manager

    Job Location US-ND-Fargo
    Posted Date 1 month ago(12/10/2018 5:01 PM)
    Job ID
    Regular Full-Time
  • Position Summary

    Do you have a passion for serving others, fostering team development, and achieving excellent performance? If so,  we have a perfect opportunity for you!  Our Site Managers will manage apartments serving the needs of residents with annual revenue of $3.5 million and real estate valued over $20 million.  We need someone who has proven ability to lead and motivate a team, demonstrate effective communication skills and thrives in a team environment while being decisive and accountable.  The Site Manager is responsible for leading their team to deliver excellent customer service to internal and external customers which results in customer satisfaction and consistent high-level performance for their assigned site. The Site Manager will build and maintain a strong team with common goals and objectives. They will work diligently to recruit, lead, train, develop, coach, motivate, and support high quality site staffs to achieve the current and future customer service objectives and financial goals for each of their assigned properties.


    Personal Testimonial from one of our Site Managers:

    Before working with Goldmark, I worked in retail for over a decade.  Over those 10+ years, I worked hard to advance myself in my career and was promoted into several different positions.  However, I still didn’t get fulfillment out of what I was doing day to day.  Out of the blue, I submitted my two week notice and quit my career that I had worked so hard to build.  A couple weeks into my unemployment, I came across an online advertisement for Goldmark that they were hiring Site Managers.  After reading through the job description, I immediately knew this was a job I needed to apply to!  Fast-forward to today and I’ve been working with Goldmark for 9 months now and loving it!  This new career path has been incredibly fulfilling and interesting every day and I truly enjoy the daily interactions I have with my residents.  I love that Goldmark recognizes hard work and provides a great support team when questions or challenging situations arise.  Goldmark is a unique company in that it actually feels like a family and not just another job.  I work flexible hours, have considerably less stress, and get to have fun every day.  I couldn’t be happier with my career change! 

    Duties and Responsibilities

    • Ensure decisions made and work completed represent GOLDMARK culture.
    • Effectively manage the sales process to achieve and maintain maximum occupancy of properties through the timely leasing of apartments. Develop and implement effective sales and marketing programs.  Implement an effective resident retention program.
    • Maximize net collected rent (NCR) for properties. Collect timely monthly rents and ensure proper recording and depositing of rents. Manage lease renewals and concessions within approved guidelines. Implement rent adjustments as directed. Maintain resident retention and satisfaction through proactive problem resolution and effective maintenance of properties.
    • Achieve net operating income (NOI) Budgeting goal by maintaining effective expense controls of properties.
    • Hire, train, develop and lead site staff to perform at maximum levels. Present a professional image at all times while representing the organization.
    • Ensure ongoing and proactive communication, coaching, feedback, and recognition to motivate employees. Complete regular performance reviews and recommend compensation changes for site staff. Address performance issues, up to and including termination, when necessary, in coordination Human Resources.
    • Ensure compliance with all Fair Housing and EPA laws and regulations as well as government programs.
    • Contribute and participate in the budget review process.
    • Complete special projects and other duties as assigned.
    • May require travel to other sites and/or locations.

    Duties described above are not intended to be a comprehensive list of all activities, duties, and responsibilities required, employee may be asked to perform other duties as required.

    Knowledge, Skills, and Abilities

    Experience, Education, and Licensure:

    • Proven ability to lead and motivate a team to achieve consistent high-level results.
    • Prior property management experience in multi-family environment preferred.
    • A motivated, well-organized and self-directed individual who is a team player.
    • Ability to multi-task, prioritize responsibilities, manage time, as well as possess an orientation toward details.
    • A strong leader who can motivate others to perform at their full potential with prior management experience.
    • Strong interpersonal and communication skills with ability to relate and address issues with a diverse group of people.
    • Familiar with federal, state and jurisdictional laws and regulations concerning multi-family housing, Fair Housing and employee safety.
    • Ability to operate common office equipment and basic computer skills.
    • Four year degree in business or related subject preferred; or two to four years’ related experience and/or training; or equivalent combination of education and experience.
    • Certified Property Manager (CPM), Certified Apartment Manager (CAM) or National Apartment Leasing Profession (NALP) certifications are desirable.


    Maximum Compensation

    $ 44,000.00/Yr.

    Minimum Compensation

    $ 41,000.00/Yr.


    Maximum compensation includes both annual salary plus incentives


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